Safe Play Policy

Responsible Gambling
at 92pn

Gambling is entertainment — nothing more. 92pn provides tools, information and direct access to support resources so every user can stay in control. This page explains what responsible gambling means on our platform and how you can protect yourself and the people around you.

18+ Adults Only
Self-Exclusion Available
Deposit & Loss Limits
Session Time Controls

Gambling Should Always Be a Choice, Never a Compulsion


At 92pn, we take responsible gambling seriously. The platform is built for Pakistani users who want a transparent, English-language betting experience — one where sports fans across Karachi, Lahore, Islamabad, Rawalpindi and Faisalabad can follow Pakistan cricket, PSL T20 and live sporting events in a structured environment. Enjoyment is the goal. Harm is never acceptable.

Problem gambling affects individuals and families across all walks of life. The warning signs are not always obvious, and losses can accumulate faster than most people anticipate. That is why 92pn embeds responsible gambling tools directly into the account dashboard — not buried in settings menus, but accessible from the moment you log in.

Pakistan has gambling restrictions under the Prevention of Gambling Act, 1977. 92pn does not claim to be licensed or endorsed by any Pakistani governmental or financial authority. Users are solely responsible for ensuring their participation is lawful in their jurisdiction. If you are uncertain about your legal position, do not participate.

The information on this page is not a substitute for professional advice. If gambling is causing distress, financial difficulty or relationship problems, please seek support from a qualified counsellor or helpline in your region.

Gambling Involves Real Financial Risk

You can lose real money. The house always has a statistical edge over time. No betting strategy, prediction system or "sure win" claim changes this mathematical reality. Only wager what you can genuinely afford to lose.

Never Gamble to Recover Losses

Chasing losses — betting more to win back money you have already lost — is one of the most common pathways into problem gambling. If you find yourself doing this, use the self-exclusion tool immediately and contact a support resource.

This platform is strictly for adults aged 18 and over, or the higher minimum age required by the operator's license jurisdiction. Local laws in Pakistan may impose stricter requirements.

Your Responsible Gambling Controls


Every 92pn account comes with a full suite of responsible gambling tools. They are free to use, take effect quickly, and are designed to give you genuine control over your activity.

Deposit Limit
Cap your total deposits per day, week or month in PKR. Increases require a cooling-off period before they take effect.
Loss Limit
Set a maximum net loss within a defined period. Once reached, further wagering is paused until the period resets.
Session Time Limit
Receive an alert or automatic logout after a chosen session duration. Useful for keeping gambling contained to planned time.
Reality Check
Periodic on-screen notifications showing how long you have been playing and your net session result. A gentle prompt to reassess.
Cooling-Off Period
Take a break of 24 hours, 7 days or 30 days. Your account is suspended for the duration. No bets can be placed.
Self-Exclusion
Request a longer-term or permanent exclusion. The Operator will take reasonable steps to prevent re-registration during any active exclusion.

How to Activate These Tools

1
Log In to Your Account

Access the 92pn Platform and navigate to the Account Dashboard from the top-right menu.

2
Open Responsible Gambling Settings

Find the Responsible Gambling section within your account settings. All tools are listed clearly in one place.

3
Set Your Limits or Request Exclusion

Choose the tool you need, enter your preferred limit or exclusion period, and confirm. Deposit limit reductions and exclusions take effect immediately.

4
Contact Support If You Need Help

If you cannot access the tools yourself, contact the Live Chat team inside your account dashboard. Our support staff can apply limits on your behalf.

Self-Assessment: Are You Gambling Responsibly?

Answer honestly. If you answer "yes" to two or more of the following questions, we strongly encourage you to use our responsible gambling tools or seek independent support.

1

Do you spend more money on gambling than you originally planned?

2

Have you tried to cut back on gambling but found it difficult or impossible?

3

Do you continue gambling to try to win back money you have lost?

4

Has gambling caused arguments, stress or financial difficulty for you or your family?

5

Do you think about gambling frequently, even when you are not playing?

6

Have you borrowed money or sold items to fund your gambling?

7

Do you feel restless, anxious or irritable when you try to stop gambling?

This is a general awareness tool only — not a clinical assessment. If you are concerned about your gambling behaviour, please consult a qualified professional.

The 92pn Responsible Gambling Framework


Adults Only, Always

The 92pn Platform is open exclusively to adults aged 18 and over, or the higher minimum required by the operator's license jurisdiction. Age verification is mandatory before any withdrawal is processed. Underage accounts are suspended and any funds forfeited.

Self-Exclusion Without Barriers

Requesting self-exclusion on 92pn takes minutes and comes into effect immediately. There are no waiting periods, no persuasive retention offers, and no pressure to reconsider. During an active exclusion, the Operator takes reasonable steps to prevent re-registration.

Limits That Actually Work

Deposit, loss and session limits are enforced at the platform level — not merely advisory. Once a limit is reached, the system prevents further activity in that period. Reducing a limit takes effect immediately; increasing one requires a review period to prevent impulsive decisions.

Transparent Odds and RTP

The statistical edge in all casino games and the probability structures in sports betting markets are not hidden. Understanding that the house maintains a long-run advantage is a fundamental part of making informed gambling decisions. We encourage users to read game information before playing.

No Pressure Marketing

92pn does not send unsolicited promotional communications to users who have opted out of marketing, set deposit limits, entered a cooling-off period or applied for self-exclusion. Responsible gambling status is taken into account in all communication decisions.

Support for Affected Families

Problem gambling affects more than just the individual player. Family members and close contacts who are concerned about someone's gambling behaviour can reach out to our support team. We can advise on the tools available and signpost external support resources.

Warning Signs of Problem Gambling


Problem gambling rarely announces itself clearly. It tends to develop gradually, and the individual affected is often the last to recognise it. The following signs — in yourself or someone you know — warrant serious attention. If you recognise a pattern here, please use the self-exclusion tool or contact a support service without delay.

You do not need to reach a crisis point before asking for help. Early intervention is always more effective than waiting until gambling has caused serious financial or personal harm.

Spending significantly more on gambling than intended, or more than you can afford to lose from your disposable income

Repeatedly trying to win back money already lost — the classic cycle of chasing losses that deepens debt over time

Losing track of time while gambling, regularly playing longer than planned, or missing social or work commitments because of gambling

Withdrawing from family and friends, hiding gambling activity or lying about the amount of time or money spent gambling

Borrowing money, selling assets or using funds meant for essential household expenses such as rent, food or utility bills to fund gambling

Feeling anxious, irritable or depressed when not gambling, or gambling as a way to escape stress, pressure or negative emotions

Unsuccessfully trying to cut down or stop gambling on your own — recognising a problem but being unable to act on it without external support

Support Resources


If gambling is affecting your wellbeing, finances or relationships, independent support is available. The resources below are for informational reference only. 92pn does not manage these organisations and cannot guarantee availability of their services. Contact them directly for current information.

International
Gamblers Anonymous

A worldwide fellowship of people who share their experience, strength and hope with each other to solve their common problem and help others recover from a gambling disorder. Meetings are available in many countries and online. Gamblers Anonymous follows a twelve-step programme similar in structure to Alcoholics Anonymous.

International
GamCare

GamCare is a leading UK-based provider of information, advice and support for anyone affected by problem gambling. Their online resources, including the National Gambling Helpline and a self-help forum, are accessible internationally. GamCare also provides resources for family members of people affected by gambling harm.

International
BeGambleAware

BeGambleAware provides free, confidential help and support to people affected by gambling problems in the UK and internationally. Their website includes a free national helpline, live chat support and a self-assessment tool. Resources are available 24 hours a day. Text-only reference — visit their website directly for current contact details.

Mental Health
Umang Helpline (Pakistan)

Umang is a mental health helpline operating in Pakistan, providing confidential psychological support in both English and Urdu. While not exclusively focused on gambling, it can assist with anxiety, depression and emotional distress associated with financial or addictive behaviours. Text-only reference — verify current availability independently.

Mental Health
Rozan Counselling Centre

Rozan is a Islamabad-based non-profit organisation providing psychosocial counselling and community mental health support across Pakistan. Their services include individual counselling and referrals to qualified therapists. Text-only reference — contact them directly via their official channels for current service availability.

92pn Support
92pn Live Chat Support

If you need immediate help activating responsible gambling tools — including self-exclusion, deposit limits or cooling-off periods — contact the 92pn support team via Live Chat inside your account dashboard. Support is available 24/7. You can also email [email protected] for non-urgent requests.

Disclaimer on External Resources

The organisations listed above are referenced for general awareness only. 92pn does not manage, endorse or maintain any formal partnership with these organisations. Service availability, contact details and programme offerings may change. Always verify current information directly through each organisation's official channels. This page does not constitute medical or psychological advice.

Protecting Young People


Underage gambling is one of the most serious issues in the online gaming industry. 92pn enforces strict age verification requirements. No individual under the age of 18 — or the higher minimum required by the operator's license jurisdiction — may register an account, make a deposit or place a wager on the platform.

Where age verification cannot be confirmed, the account will be suspended and any funds held pending investigation. Any winnings generated by an underage user will be forfeited in full.

For parents and guardians: If you share a device with young family members, we strongly recommend using parental control software and keeping your 92pn account login credentials private. Never allow younger household members to access your account.

Age Verification

Mandatory KYC checks confirm every user's age before withdrawals are approved. Suspected underage accounts are suspended immediately.

Secure Credentials

Keep your username and password private. Never share your account with another person, including family members or friends.

Parental Controls

Use device-level parental controls and filtering software on shared computers and phones to block access to gambling sites for young users.

Report a Concern

If you believe an underage individual has accessed the 92pn Platform, contact support via Live Chat immediately so the account can be reviewed.

Play Within Your Means

Need Help or Want to Set Limits?

Our responsible gambling tools are available inside your account dashboard right now. If you have questions, our support team is available 24/7 via Live Chat. You can also review our FAQ for plain-language guidance on how these tools work.