This Privacy Policy explains how 92pn collects, uses, stores, shares and protects your personal data. We are committed to handling your information responsibly and giving you clear control over how it is used.
92pn ("92pn", "the Operator", "we", "us", "our") operates the online sports betting and live casino platform accessible at 92pn.cam (the "Platform"). The Platform is designed for English-language users with a primary focus on the Pakistani market, serving users across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and beyond.
This Privacy Policy ("Policy") sets out in clear terms how we collect, receive, hold, use, disclose and otherwise process personal data about users of the Platform ("Users", "you", "your"). It also sets out the rights you have in relation to your personal data and how you can exercise those rights.
92pn is not licensed or regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan (SBP) or any Pakistani provincial authority. This Policy is intended to reflect internationally recognised standards of data protection practice. It does not constitute legal advice. Users are individually responsible for understanding how applicable Pakistani law may affect their data rights.
Scope: This Policy applies to all personal data collected through the Platform, including data collected via the website at 92pn.cam, mobile-optimised interfaces, account registration forms, support channels, payment processes and any promotional or bonus programme interactions.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
We collect the following categories of personal data about our Users:
We collect personal data through the following means:
Payment References: Where you use Pakistan-familiar payment channels such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah in connection with Platform transactions, transaction reference data may be shared with the relevant payment processor solely to complete the transaction. This does not imply endorsement or affiliation between 92pn and any named provider.
We process your personal data only where we have a valid legal basis to do so. The following table summarises the primary legal bases on which we rely:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Processing deposits and withdrawals in PKR | Performance of contract |
| KYC identity and age verification | Legal obligation; Legitimate interests (fraud prevention) |
| Anti-money laundering checks | Legal obligation |
| Responsible gambling tool management | Legal obligation; Legitimate interests (player protection) |
| Customer support and dispute resolution | Performance of contract; Legitimate interests |
| Fraud detection and Platform security | Legitimate interests |
| Sending service-related communications | Performance of contract |
| Sending marketing communications | Consent (opt-in required) |
| Platform analytics and improvement | Legitimate interests |
| Compliance with regulatory requirements | Legal obligation |
We use the personal data we collect for the following purposes:
We do not sell your personal data to third parties. We may share your personal data with the following categories of recipients where necessary and in accordance with the legal bases described in Section 5:
Data Processor Agreements: All third-party service providers who process personal data on our behalf are required to enter into data processing agreements committing them to handle your data only on our instructions and in accordance with applicable data protection standards.
The Platform uses cookies and similar tracking technologies to operate correctly, remember your preferences and analyse usage patterns. The categories of cookies we use are as follows:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login state, security tokens. Required for the Platform to function. | No — essential for operation |
| Functional | Language preferences, display settings and remembered user choices. | Yes — via cookie settings |
| Analytics | Aggregated data on page visits, session duration and navigation paths to improve Platform performance. | Yes — via cookie settings |
| Security | Fraud detection signals, bot prevention and anomalous behaviour detection. | No — essential for security |
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the Platform but may affect certain features and your browsing experience.
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, compliance and reporting obligations. The general retention periods we apply are as follows:
Where personal data is no longer required for any legitimate purpose, we will securely delete or anonymise it in accordance with our internal data disposal procedures.
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:
User Responsibility: You are responsible for keeping your account credentials, including your password, confidential. The Operator is not liable for data loss or unauthorised account access resulting from your failure to maintain the security of your login details. If you suspect unauthorised access, contact support immediately via Live Chat.
As an internationally operating platform, 92pn may transfer your personal data to countries outside your country of residence, including to countries where the Operator's servers, service providers or affiliated entities are located. Such countries may have data protection laws that differ from those in Pakistan or your home jurisdiction.
Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place, which may include:
By using the Platform and providing your personal data, you acknowledge that your data may be processed in jurisdictions outside Pakistan.
Subject to applicable law and certain conditions, you have the following rights in relation to your personal data held by 92pn. To exercise any of these rights, please contact us through the channels listed in Section 16.
We will respond to all valid data rights requests within a reasonable period, typically within 30 days of receipt. We may request additional verification of your identity before processing a request. Certain rights may be limited where overriding legal obligations require us to retain data.
The 92pn Platform is strictly intended for adults aged 18 and over, or the higher minimum age required under the operator's license jurisdiction or applicable local law. We do not knowingly collect personal data from individuals under the minimum age requirement.
Where we discover or have reasonable grounds to believe that personal data has been collected from an underage individual, we will immediately suspend the associated account, forfeit any balances in accordance with our Terms and Conditions, and securely delete the personal data as soon as is reasonably practicable, subject to any overriding legal obligations.
The Platform may contain references to or integrations with third-party services, including payment processors and identity verification providers. This Policy applies only to personal data collected and processed by 92pn. We are not responsible for the privacy practices of third-party services and encourage you to review their respective privacy policies before submitting personal data to them.
References to Pakistan-familiar payment services — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are provided for contextual familiarity only. These references do not imply that any named provider endorses, is affiliated with, or has reviewed this Privacy Policy.
We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements or Platform operations. When material changes are made, we will notify registered Users by email or by posting a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page will be revised accordingly.
Your continued use of the Platform following notification of any amended Policy constitutes your acceptance of the updated terms. If you do not accept the amended Policy, you must discontinue use of the Platform and may request account closure in accordance with the Terms and Conditions.
If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact us through one of the following channels:
We are committed to resolving privacy concerns promptly and fairly. Where a complaint cannot be resolved through our internal process, we will advise you of any applicable external recourse available under the licensing jurisdiction's regulatory framework.
Six core privacy principles that guide how we handle your personal data on the 92pn Platform.
We collect only the personal data that is strictly necessary for the purpose it is being collected. We do not gather data speculatively or for undefined future uses. If a data field is not required, we do not ask for it.
All data in transit is encrypted via TLS. Sensitive stored data including KYC documents and financial records is encrypted at rest. Access to personal data is restricted to authorised personnel through role-based controls.
Access, rectification, erasure, portability and objection rights are all supported. Submit a request via Live Chat or email and we will respond within 30 days. Marketing consent can be withdrawn at any time from your account settings.
We do not sell your personal data to advertisers, data brokers or any other third parties. Data sharing with third-party processors is limited strictly to what is required to deliver Platform services and is governed by data processing agreements.
We define specific retention periods for each data category and do not hold data beyond what is necessary. When retention periods expire, data is securely deleted or anonymised in line with our internal disposal procedures.
We clearly categorise the cookies we use, explain their purpose and give you control over non-essential cookies via your browser settings. Strictly necessary and security cookies cannot be disabled as they are essential to Platform operation.
Contact our support team via Live Chat for the fastest response, or review our FAQ and Terms & Conditions for related information on account management and data handling.